Privacy and Data Protection

This Statement applies to Crazy Comic Club, Robertson Yard Studios, 42a Robertson Road, Brighton, BN1 5NJ

Information held

Comic Club records information about its customers for the purposes of administering an effective Ticketing system and for marketing (including direct marketing) by post and by email. Data held includes customer contact details and information about ticket purchases made and events attended.

Comic Club gathers information about customers at the time a customer makes a booking by telephone, by email or on our website. This information is kept as a permanent record to enable us to analyse historical data and understand trends.

Customers joining the Comic Club mailing list do so on the understanding that consent is given for Comic Club to process and use the information given in accordance with this policy. Encrypted information is kept about customers’ credit cards to enable customers to retrieve their tickets and to enable us to analyse purchasing behaviour and understand trends. We will not e-mail you in the future unless you have given us your consent or you have subscribed to our mailing list.

Using Information Held

Comic Club does not pass any personal details about its customers to any third party. You can opt out of all marketing communications at any time by using the link on the bottom of previous mailouts, or by contacting us by email on
info@crazycomicclub.co.uk

Third Parties

Comic Club doesn’t work with any third parties.

Subject Access

Customers may request a copy of information held about them by applying to:
info@crazycomicclub.co.uk

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. ‘First-party’ cookies are set by the site domain listed in the address bar. ‘Third-party’ cookies come from other domain sources that have items such as adverts or images embedded on the page. The information below explains the cookies we use and why.

Ticket Purchasing

Our ticket purchasing process, operated using the FooEvents plugin for WooCommerce, sets a session cookie  – this is required to remember details of your choices as you proceed through the booking process. 

Google Analytics

We use Google Analytics to collect information about how visitors use our website. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they have visited. No data or personal information is held.